RUKA – RY Marketplace

– Scenic flight of Mt Kilimanjaro and Mt Meru
– Thrilling and unique experience
– See a wonder in just an hour

Description

Kilimanjaro scenic flight takes you over the highest mountain in Africa with front row seats to its glaciers, crater, and peaks – Kibo and Mawenzi. That’s not all, your flight offers a bird’s eye view of Mount Meru, part of Arusha city, and Arusha national park. Unbelievable views that will give you a photography experience of a lifetime. The flight starts and ends at Arusha local airport.

Who This Experience Is Good For

The flight is a convenient alternative to those who don’t have enough time, money or physical capability to trek Mt Kilimanjaro and Mt Meru but would like to experience them.

Meet Our Local Host

An innovative team of aviation and tourism professionals inspired to bring joy
in the African Airspace

Itinerary

– 6AM pick up at co working space
– Arrive at Arusha airport and be briefed by Ruka team getting everything needed before start of flight
– 7AM Scenic flight take off
– The flight will take you through various places such as atop Mt Meru before you reach the top of Africa
– 8AM end of flight land, receive certification of Ruka flight experience and light refreshments
– 9AM drop off at co working space

What’s Included

– Round trip transport to airport and back
– Hour flight
– Oxygen masks due to high altitudes and small aircraft
– Noise cancelling headsets
– Seamless audio guided experience provided through our tablets
– Mini after flight celebration including certificate of experience and refreshments

What’s Not Included

– Breakfast
– Luggage

Know Before You Go 

– Minimum Needed: 4 people / Keep in mind there are 3 dates to pick from but a minimum of 4 must be reach for a fight to occur.
– Maximum Capacity: 8 people
– Booking Deadline: 7 days before event
– Weather Dependent: Yes / No
– Difficulty Level: Easy / This is a plane ride experience
– Special Clothing Required: No
– Special Dietary Restrictions: No / There will be cake and donuts as a mini celebration at the end of the trip
– Extra Cash: Needed for tipping or additional services

What is the refund policy?

If you need to cancel your booking, no problem! Just send us an email at [email protected] with your Order # and let us know. If you cancel within 24 hours, you’ll receive a full refund. If it’s outside of the 24 hour window, don’t worry – our Local City Team will take a look and do their best to issue a refund if possible. Keep in mind, some financial commitments may have already been made, but if the minimum number of participants for the event is still met, we’ll do our best to give you your money back. If something unexpected comes up – like extreme weather or last-minute cancellations from our suppliers, don’t worry! In those cases, we’ll automatically process a refund for you. Just allow us 7-10 days to complete the process.

What happens if my booking is changed/cancelled due to weather?

Let’s be real – no one can control the weather, and sometimes things just don’t go as planned. But don’t worry, your City Manager is here to help and will do their best to come up with a solution if an event is affected. We understand that everyone’s schedule is different, so while we can’t guarantee a make-up option will work for everyone, we promise to try our hardest. If you’re unable to attend the make-up date, no problem – we’ll give you a full refund for your booking.

I have a discount or gift code, can I use it to complete my purchase?

Yes, once you add your item to your cart and check out, you will be able to input the code before completing the purchase. If you need help finding your code, please double check your inbox. You received an email from Marketplace with the code.

Can I book for a friend / family member?

Sure! We welcome your friends and family coming to visit you while you travel the world. We do, however, reserve the right to deny access to Friends / Family who are over using RY Services. 

I haven’t received a booking confirmation email, can you help?

Please reach out to us at [email protected] and we’ll help. In some cases, you may have multiple emails associated on the Marketplace and this is causing some confusion. Reach out and we’ll do our best to sort it out! 

If I cannot attend, can I transfer my ticket to someone else?

Yes, you may transfer your booking to another Nation Member or Family/Friend. Please notify the City Manager as soon as possible to confirm the change. Please note, in the case of special dietary requirements, we might not be able to accommodate special requests on last minute changes. Any bookings that require advanced ticketing linked to an individual’s ID might not be approved. 

Will I be able to work on this experience? 

If you have to check in with work at any point during the scheduled time, we recommend confirming with the City Manager before booking.

I’m a Nation Member but not on an active program, can I still book? 

We will always prioritize Remotes who are traveling with an active program on experiences. You may be able to book but there is a chance the City Manager will reach out to let you know we have to release your spot for an active Remote. If you’re in a city but not traveling with a program, we recommend reaching out to the City Manager on the Hub to confirm before booking.