Local SIM Card – RY Marketplace

Please ensure you have checked with your phone provider that you can use a prepaid SIM card before completing this purchase. Your phone must be unlocked or this SIM card will not work. Please note that in order to pre-register a SIM card your passport details will need to be used and registered to each individual passport number. Your SIM does not have an expiry date and you can use it for your duration in Albania.

Know Before You Book

20GB of data

3500 Minutes

2000 Text messages 

Valid for 30 days with an option to add on afterward.

Frequently Asked Questions

Can I get a refund if the SIM Card doesn’t work for my phone?No, unfortunately, all sales are final. We recommend you check with your phone provider to ensure you can use prepaid SIM cards before you make your purchase.Will the SIM card work right away when I get it?

Yes, should do if your phone has been unlocked to accept an Albanian sim card.

What is the refund policy? Within 24 hours of bookingWe’ll always refund your booking upon request to [email protected]

After 24 hours & before the booking deadline

A cancellation fee may be applied depending on the circumstances, if the experience can go ahead. If this is the case, the total refund minus the cancellation fee will be issued in Marketplace Credit or deducted from your next month’s invoice. The fee and preferred refund option will be communicated via email with [email protected]

After the booking deadline

By this point we will have definitely made promises and financial commitments on your behalf and so cancellation fees may be up to 100%. What happens if my booking is changed/cancelled due to weather?

Let’s be real – no one can control the weather, and sometimes things just don’t go as planned. But don’t worry, your City Manager is here to help and will do their best to come up with a solution if an event is affected. We understand that everyone’s schedule is different, so while we can’t guarantee a make-up option will work for everyone, we promise to try our hardest. If you’re unable to attend the make-up date, no problem – we’ll give you a full refund for your booking.

I have a discount or gift code, can I use it to complete my purchase?

Yes, once you add your item to your cart and check out, you will be able to input the code before completing the purchase. If you need help finding your code, please double check your inbox. You received an email from Marketplace with the code.

Can I book for a friend / family member?

Sure! We welcome your friends and family coming to visit you while you travel the world. We do, however, reserve the right to deny access to Friends / Family who are over using RY Services. 

I haven’t received a booking confirmation email, can you help?

Please reach out to us at [email protected] and we’ll help. In some cases, you may have multiple emails associated on the Marketplace and this is causing some confusion. Reach out and we’ll do our best to sort it out! 

If I cannot attend, can I transfer my ticket to someone else?

Yes, you may transfer your booking to another Nation Member or Family/Friend. Please notify the City Manager as soon as possible to confirm the change. Please note, in the case of special dietary requirements, we might not be able to accommodate special requests on last minute changes. Any bookings that require advanced ticketing linked to an individual’s ID might not be approved. 

Will I be able to work on this experience? 

If you have to check in with work at any point during the scheduled time, we recommend confirming with the City Manager before booking.

I’m a Nation Member but not on an active program, can I still book? 

We will always prioritize Remotes who are traveling with an active program on experiences. You may be able to book but there is a chance the City Manager will reach out to let you know we have to release your spot for an active Remote. If you’re in a city but not traveling with a program, we recommend reaching out to the City Manager on the Hub to confirm before booking.