Antigua Transfers – RY Marketplace
After you make your booking, you will need to provide us with the following information:
Airport transfer – Paredon round trip – or lake Atitlan round trip:
Service from the airport / pick up service from your apartment / hotel please include:
1. WhatsApp contact of the person who will use the service
2. Arrival information: Flight number, airline, and number of passengers. (1-4 per transfer)3. If you are purchasing a transfer to the lake or Paredon, transfer is subject to minimums in order to run. 4. 10 people minimum to operate the transfer to the lake and Paredon, this is roundtrip and not subject to any date. Date upon request.
5. Purchasing a transfer to the airport or viceversa is one way.
When you arrive at the airport, our driver will be waiting for you at the arrival gate holding a Remote Year sign. Please exit the right hand side of the airport. Light Blue Wing in order for you to find them easily.
Service from your apartment to airport please include:
1. WhatsApp contact of the person who will use the service
2. Pick up address
3. Pick up time
4. Calculate 2 hrs to the airport from Antigua, as traffic is quite hectic nowadays. Plus 2 hours at the airport before your flight.
FREQUENTLY ASKED QUESTIONS
What if I don’t have WhatsApp?
You will need to download WhatsApp in order for us to get in touch with you if necessary. If our team does not have your WhatsApp number on file before your flight, we will not have a way to get in touch with you in case we need to. Please ensure you share your WhatsApp number with your Program Leader or City Team.
How far in advance do I need to book this?
– To be safe please book this at least 48 hour prior to your flight arrival / departure.- Transfers to the lake and Paredon are subject to minumums, 10 people minimum to operate this roundtrip transfer and should be booked with 7 days in advance.
– Transfers to the lake and Paredon are not subject to any particular date, this is upon request.
Where will my driver pick me up?
The driver will be waiting for you in the arrivals hall with a Remote Year sign. Please make sure you look for it and confirm your name upon arrival.
– Remember to exit the light blue wing (ala celeste) when arriving to the airport so its easy to locate the driver.
– If you are being picked up at el Paredon, please provide Airbnb address, or hostal name. If not the super 24 (main 24hrs store) is your main pick up and drop off point.
– If you are being picked up at the lake, please provide hostel, hotel or airbnb address, if not Selina Parking lot is the main pick up or drop off point.
-Please make sure you provide these details well in advance to your City manager in order to coordinate pick ups and drop offs appropriately.
What is the refund policy?
For questions concerning refunds, please email [email protected]. Please note most bookings made within 24 hours are fully refundable. Bookings made outside the 24 hour policy are not eligible for a refund. Please keep in mind, we will automatically refund bookings that are disrupted by extreme weather conditions, last minute cancellations from our suppliers or the minimum number is not met by the booking deadline.
What happens if my booking is changed/cancelled due to weather?
We’ll control the weather. Just kidding! Remote Year can’t control the weather or many other factors that go into planning events. In the event of a change due to weather, the City Manager will do their best to provide a make-up option. Due to last minute changes and busy monthly schedules, we cannot guarantee it works for everyone but we’ll do our best! If you are not able to attend the make-up date(s), we will fully refund your booking.
I have a discount or gift code, can I use it to complete my purchase?
Yes, once you add your item to your cart and check out, you will be able to input the code before completing the purchase. If you need help finding your code, please double check your inbox. You received an email from Marketplace with the code.
Can I book for a friend / family member?
Yes! We welcome your friends and family coming to visit you while you travel the world. Please refer to our Friends and Family policy: Friends & Family (visitors of active Remotes and active Citizens) may be granted access to private Remote Year events, Local Experiences, Side Trips, Community Events, Local Amenity and Services at an extra cost determined by the Marketplace or City Team. Remote Year reserves the right to deny access to Friends / Family who are over using Remote Year services. To avoid abuse of services, non-active Citizens, op-out Remotes, or Remotes who have left a Program can not use services as Friends & Family of Active Remotes or Active Citizens.
I haven’t received a booking confirmation email, can you help? If I cannot attend, can I transfer my ticket to someone else?
Yes, you may transfer your ticket to another Remote, Citizen or Family/Friend. Please notify the City Manager as soon as possible to confirm the change. Please note, in the case of special dietary requirements, we might not be able to accommodate special requests on last minute changes. Any bookings that require advanced ticketing linked to an individual’s ID might not be approved.
I’m not currently an active Remote Year participant, can I still book?
As a non-active Remote or Citizen, you forego access to any private Remote Year events including Core Experiences, Local Experiences, Community Events, Local Amenity and Services through the Marketplace. Exemptions will be made on a case-by-case basis in consultation with the City Manager.