Tolantongo Day trip – RY Marketplace

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Marketplace

Description
We will descent through a small canyon that at its bottom is home to a beautiful river of turquoise hot springs that emanates from a system of subway caves.

Once inside the park we will have an adventure in the caverns and steam tunnels, admiring the waterfalls, swimming along the river, relaxing in the very instagramable pools, and of course creating unforgettable memories.

What’s Included
– Transportation
– Access to the park
– Breakfast

What’s Not Included
– Extra food
– Souvenirs
– Things you may want to buy.

Things You Should Know
-There are no refunds for this event in case you miss the bus or don’t show up.
-If the weather conditions don’t allow us to do some of the activities, we can still enjoy different venues at the park. 
-If it is rainy season, we can still go to the park but consider there will be rain.
-Bring snacks for the road trip + towel, swimsuit, hat, sunblock, sandals, bath articles, etc. 
– The trip takes 16 hours from 6am – 10pm typically 
– Good for anyone who likes adventure, appreciates the beauty of nature and loves water! This experience does not have a level of difficulty. 

Host Introduction 
RY staff guided-tour 

Minimum To Operate 
8 people

Maximum Capacity 
30 people

Deadline To Book 
One week prior to the event

What is the refund policy?

For questions concerning refunds, please email [email protected]. Please note most bookings made within 24 hours are fully refundable. Bookings made outside the 24 hour policy are not eligible for a refund. Please keep in mind, we will automatically refund bookings that are disrupted by extreme weather conditions, last minute cancellations from our suppliers or the minimum number is not met by the booking deadline.

What happens if my booking is changed/cancelled due to weather?

We’ll control the weather. Just kidding! Remote Year can’t control the weather or many other factors that go into planning events. In the event of a change due to weather, the City Manager will do their best to provide a make-up option. Due to last minute changes and busy monthly schedules, we cannot guarantee it works for everyone but we’ll do our best! If you are not able to attend the make-up date(s), we will fully refund your booking.

I have a discount or gift code, can I use it to complete my purchase?

Yes, once you add your item to your cart and check out, you will be able to input the code before completing the purchase. If you need help finding your code, please double check your inbox. You received an email from Marketplace with the code.

Can I book for a friend / family member?

Yes! We welcome your friends and family coming to visit you while you travel the world. Please refer to our Friends and Family policy: Friends & Family (visitors of active Remotes and active Citizens) may be granted access to private Remote Year events, Local Experiences, Side Trips, Community Events, Local Amenity and Services at an extra cost determined by the Marketplace or City Team. Remote Year reserves the right to deny access to Friends / Family who are over using Remote Year services. To avoid abuse of services, non-active Citizens, op-out Remotes, or Remotes who have left a Program can not use services as Friends & Family of Active Remotes or Active Citizens.

I haven’t received a booking confirmation email, can you help? If I cannot attend, can I transfer my ticket to someone else?

Yes, you may transfer your ticket to another Remote, Citizen or Family/Friend. Please notify the City Manager as soon as possible to confirm the change. Please note, in the case of special dietary requirements, we might not be able to accommodate special requests on last minute changes. Any bookings that require advanced ticketing linked to an individual’s ID might not be approved.

I’m not currently an active Remote Year participant, can I still book?

As a non-active Remote or Citizen, you forego access to any private Remote Year events including Core Experiences, Local Experiences, Community Events, Local Amenity and Services through the Marketplace. Exemptions will be made on a case-by-case basis in consultation with the City Manager. 

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