Private Apartment – RY Marketplace

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Marketplace

Description Just like our other accommodations in Cape Town, our “Private Apartment” options are in the same building within a 10 minute walk to the coworking space. “Private Apartments” may be studios, lofts, or 1-bedroom apartments, but you are always guaranteed a private home for the month if you book this option.

Booking Details 

By booking a private apartment, you are guaranteeing that you will receive your own apartment during your month-long stay. Pictures below are representative of what your apartment might look like, but your exact apartment will likely not be the exact one in the photos.

Frequently Asked Questions

Why is Remote Year offering private apartments?
Because our Remotes asked for it! We have received great feedback about your shared apartments, but we understand that there are circumstances where people are more comfortable living alone. Due to this, we always want to offer the option to live alone, but since these apartments cost us extra to book we have to charge extra for them.

If I don’t purchase an apartment upgrade does that mean I won’t get a nice apartment?No, all Remote Year apartments offer something unique and we will do our best to match you to the preferences you submit. Purchasing a private apartment just guarantees that you will not share your apartment.

What if I have more questions before I buy an upgrade?

If you have any concerns or questions, feel free to reach out to the RY Team and they will be able to collect the answers you are looking for!

Will private apartments always cost this much?

No, Private Apartments always vary by city and by offering. Can I get a refund?Private Apartments are non-refundable once they are purchased. If the amenity we promised you is no longer available we will refund you the amount of the purchase.
What is the refund policy?

For questions concerning refunds, please email [email protected]. Please note most bookings made within 24 hours are fully refundable. Bookings made outside the 24 hour policy are not eligible for a refund. Please keep in mind, we will automatically refund bookings that are disrupted by extreme weather conditions, last minute cancellations from our suppliers or the minimum number is not met by the booking deadline.

What happens if my booking is changed/cancelled due to weather?

We’ll control the weather. Just kidding! Remote Year can’t control the weather or many other factors that go into planning events. In the event of a change due to weather, the City Manager will do their best to provide a make-up option. Due to last minute changes and busy monthly schedules, we cannot guarantee it works for everyone but we’ll do our best! If you are not able to attend the make-up date(s), we will fully refund your booking.

I have a discount or gift code, can I use it to complete my purchase?

Yes, once you add your item to your cart and check out, you will be able to input the code before completing the purchase. If you need help finding your code, please double check your inbox. You received an email from Marketplace with the code.

Can I book for a friend / family member?

Yes! We welcome your friends and family coming to visit you while you travel the world. Please refer to our Friends and Family policy: Friends & Family (visitors of active Remotes and active Citizens) may be granted access to private Remote Year events, Local Experiences, Side Trips, Community Events, Local Amenity and Services at an extra cost determined by the Marketplace or City Team. Remote Year reserves the right to deny access to Friends / Family who are over using Remote Year services. To avoid abuse of services, non-active Citizens, op-out Remotes, or Remotes who have left a Program can not use services as Friends & Family of Active Remotes or Active Citizens.

I haven’t received a booking confirmation email, can you help? If I cannot attend, can I transfer my ticket to someone else?

Yes, you may transfer your ticket to another Remote, Citizen or Family/Friend. Please notify the City Manager as soon as possible to confirm the change. Please note, in the case of special dietary requirements, we might not be able to accommodate special requests on last minute changes. Any bookings that require advanced ticketing linked to an individual’s ID might not be approved.

I’m not currently an active Remote Year participant, can I still book?

As a non-active Remote or Citizen, you forego access to any private Remote Year events including Core Experiences, Local Experiences, Community Events, Local Amenity and Services through the Marketplace. Exemptions will be made on a case-by-case basis in consultation with the City Manager. 

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