Local SIM Card – RY Marketplace

by maximios • Travelling

Data	10 GB
Valid for	Data 30 days \| Sim Card expires in 90 days
Details	10GB worth of WA, IG, FB & FB MSN
Minutes	1200 min + 500 SMS

Please ensure you have checked with your phone provider that you can use a prepaid SIM card before completing this purchase. Your phone must be unlocked or this SIM card will not work. Please note that in order to pre register a SIM card your passport details will need to be used (physical copy) and registered to each individual passport number. You will also have to provide fingerprints. Your Sim does not have an expiry date and you can use for your duration in Tanzania. Airtime needs to be purchased separately.

Please note that we will have the SIM cards available on Monday at the City Welcome & Orientation with a representative from the company there to take your fingerprints and verify IDs.

FREQUENTLY ASKED QUESTIONS

Can I get a refund if the SIM Card doesn’t work for my phone?
No, unfortunately all sales are final. We recommend you check with your phone provider to ensure you can use prepaid SIM cards before you make your purchase.

Will the SIM card work right away when I get it?

Yes should do if your phone has been unlocked to accept a TZ sim card What is the refund policy?

For questions concerning refunds, please email [email protected]. Please note most bookings made within 24 hours are fully refundable. Bookings made outside the 24 hour policy are not eligible for a refund. Please keep in mind, we will automatically refund bookings that are disrupted by extreme weather conditions, last minute cancellations from our suppliers or the minimum number is not met by the booking deadline.

What happens if my booking is changed/cancelled due to weather?

We’ll control the weather. Just kidding! Remote Year can’t control the weather or many other factors that go into planning events. In the event of a change due to weather, the City Manager will do their best to provide a make-up option. Due to last minute changes and busy monthly schedules, we cannot guarantee it works for everyone but we’ll do our best! If you are not able to attend the make-up date(s), we will fully refund your booking.

I have a discount or gift code, can I use it to complete my purchase?

Yes, once you add your item to your cart and check out, you will be able to input the code before completing the purchase. If you need help finding your code, please double check your inbox. You received an email from Marketplace with the code.

Can I book for a friend / family member?

Yes! We welcome your friends and family coming to visit you while you travel the world. Please refer to our Friends and Family policy: Friends & Family (visitors of active Remotes and active Citizens) may be granted access to private Remote Year events, Local Experiences, Side Trips, Community Events, Local Amenity and Services at an extra cost determined by the Marketplace or City Team. Remote Year reserves the right to deny access to Friends / Family who are over using Remote Year services. To avoid abuse of services, non-active Citizens, op-out Remotes, or Remotes who have left a Program can not use services as Friends & Family of Active Remotes or Active Citizens.

I haven’t received a booking confirmation email, can you help? If I cannot attend, can I transfer my ticket to someone else?

Yes, you may transfer your ticket to another Remote, Citizen or Family/Friend. Please notify the City Manager as soon as possible to confirm the change. Please note, in the case of special dietary requirements, we might not be able to accommodate special requests on last minute changes. Any bookings that require advanced ticketing linked to an individual’s ID might not be approved.

I’m not currently an active Remote Year participant, can I still book?

As a non-active Remote or Citizen, you forego access to any private Remote Year events including Core Experiences, Local Experiences, Community Events, Local Amenity and Services through the Marketplace. Exemptions will be made on a case-by-case basis in consultation with the City Manager.